Sharing Cities replication playbooks and toolkits

Sharing Cities Playbooks

The Sharing Cities playbooks are comprehensive implementation toolkits designed to help cities interested in - or in the process of - replicating smart cities solutions, to understand the steps required to successfully implement these new technologies in their own urban contexts.

The playbooks provide practical guidance and insights, answer common questions and concerns, and provide recommendations through the knowledge gained from testing and implementing the solutions in the three lighthouse cities of London, Lisbon and Milan.

Latest playbooks


This guide provides an overview of how each Sharing Cities’ lighthouse city – Lisbon, London, and Milan created a true smart city by fusing raw data from smart devices and sensors with an Urban Data Platform to create smart data and insights enabling the cities to make better decisions and improve services.

Download the Smart Street Infrastructure Playbook


This playbook gives an overview of how Sharing Cities rolled out deep energy building retrofit schemes in Lisbon, London and Milan. It showcases what’s different about our approach compared to regular retrofits, so other cities can learn and benefit from this experience. Watch the building retrofit webinar to learn more about the tool. 

Download the Deep Energy Retrofits for Buildings Playbook


Sustainable Energy Management Systems allow energy managers to control the way energy assets are operated across the network. This playbook summarises how Sharing Cities deployed SEMS in London, Lisbon and Milan. Cities can use this research to design similar integrated systems for their local districts. Watch the SEMS webinar to learn more about how SEMS was implemented in our lighthouse cities. 

Download the Sustainable Energy Management Systems Playbook


This guide gives an overview of how Sharing Cities rolled-out e-bike schemes in its three lighthouse cities – Lisbon, London, and Milan. The aim was to address challenges in each city context and share the experience so other cities can learn from it. 
Watch the E-bike webinar to learn more about the schemes.

Download the E-bike sharing Playbook


This guide shows how the lighthouse cities of Milan, Lisbon and London each used the digital social market (DSM) as a citizen engagement tool to encourage positive behaviour change. This sums up their experiences so that other cities may employ a similar solution.
Watch the Digital Social Market webinar to learn more about the tool.

Download the Digital Social Market Playbook

How to use the playbooks

The playbooks present the key challenges, recommendations, and lessons learned from implementing smart technology solutions in the Sharing Cities lighthouse cities. You can now use these insights to guide your own schemes.

The playbooks will: 

- Help you understand what solutions were tested in the Sharing Cities lighthouse cities and what urban challenges they address.
- Help you understand the value proposition of the solution, in economic, social, environmental, and financial terms.
- Offer practical guidance to help you rollout out the solutions in your city, including: Strategic and technical design, ownership structure, business models, financing options and routes to market, stakeholder engagement and communications, and how to safeguard citizen interests.

The playbooks also include references to a range of tools to support your development and delivery plans. If you’d like the source files for these tools, email or tweet us @CitiesSharing.

Who are the playbooks for?


City officers, governments and public authorities considering or in the early stages of rolling out smart city measures.


Lighthouse city members of Sharing Cities looking for a way to sustain their schemes post-funding from Horizon 2020.


Follower cities in Sharing Cities who may be in the process of developing strategies to rollout sharing cities measures.

Contact us

Jem McKenna-Percy

Programme Manager
Greater London Authority



Communications Manager
Greater London Authority

This project has received funding from the European Union's Horizon 2020 research and innovation programme under Grant Agreement N°691895