CitizenCity SETs course with Calls & Webinars


Purpose into Action
The goal of SET is to drive the success of city programs by enabling cities to better engage with their citizens. SET enables cities by serving as a bridge between useful information into a useable resource.

CitizenCity had many interventions around Europe in the last 12 months, including successful design workshops in London and Milan with the support from Sharing Cities.
The next phase of development is to move SET into market for early demonstration. These actions will involve different dimensions of the intersection between a smart city and a smart citizen. This early market engagements will run first half of 2018, leading to another series of design workshops. The actions planned are specifically intended to connect with SCC1, H2020, Light House and broader EU Smart City markets on the work in citizen engagement. 

An overview of upcoming actions…

  • Launch 3 new calls to engage with SET. Each call represents a different approach of tools are used in real conditions.
  • A series of informational webinars will be offered in support interest in the calls and collaboration with CitizenCity. 


3 Unique Calls
CitzenCity will open different calls to engage with different segments of the user-tool landscape. In the SET Field Test call, we are looking at how cities use SET as a tool. SET is being designed for cities, so it’s important to get this early feedback. The SET Energy Retrofit call looks at leading EU cities practice on citizen engagement in the Energy Retrofit sector. We are looking how to build a useable information ecosystem with this silo. SET Participatory Budgeting call collects practices of citizen engagement on participatory budgeting. This will help understanding on what makes a specific tool fit a specific city situation.

  • SET Field Test CITY AS USERS: How useable is SET in driving project success? 
  • SET Energy Retrofit - SILO ECOSYSTEM: How can sufficient learning solve problems in the sector. 
  • SET Participatory Budget - TOOL FITTING: How solutions fit-align in context of a target city.

These three calls will help CitizenCity gather learning through experience. Providing early value and testing in the EU Smart City markets and working towards building a solution that is scalable and sustainable. 


For more information about CitizenCity SETs course with Calls & Webinars, please visit this page.

If you wish to learn more about the open call for 5 European cities to field test CitizenCity SET Social Engagement Toolkit, visit this page

Finally, if you need more information on the process, you can attend one of the 20 informative webinars planned (more information here).


You can find more information about the 3 calls in the document hereunder. 



Bernadett Köteles-Degrendele (

   CitizenCity_NEWS_Nov_Calls_and_webinarsdownload/preview this file



ICSIC conference
08/07/2019 - 10/07/2019


Challenges and enablers for replicating smart city solutions
09/11/2018 - 09/11/2018


EIP-SCC Matchmaking event at the Smart City Expo World Congress
14/11/2018 - 14/11/2018

This project has received funding from the European Union's Horizon 2020 research and innovation programme under Grant Agreement N°691895


Nathan Pierce

Programme Director

Greater London Authority


Bernadett K├Âteles-Degrendele

Communication & Replication

+32 479 52 04 81